Sketchboard Terms of Service - updated Feb 9, 2016.

  1. Your relationship with 7scales

    Your use of 7scales's products, software, service and web sites (referred to collectively as the "Services" in this document. Your use of 7scales's products, software, service and web sites (referred to collectively as the "Services" in this document is subject to the terms of a legal agreement between you and 7scales. “7scales” means 7scales Oy, whose principal place of business is at Espoo, Finland. This document explains how the agreement is made up, and sets out some of the terms of that agreement. If you have any questions concerning 7scales Services, please contact us via email at info@7scales.net or by phone +358 400 898949.

  2. Accepting the Terms

    In order to use the Services, you must firstly agree to the Terms. You may not use the Services if you do not accept the Terms. You can accept the Terms by actually using the Services. In this case, you understand and agree that 7scales will treat your use of the Services as acceptance of the Terms from that point onwards.

  3. Use of the Services by you

    • You must be 13 years or older to use 7scales Services.
    • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
    • You must provide a valid email address, and any other information requested in order to complete the signup process.
    • Your login may only be used by one person - a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
    • You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by 7scales, unless you have been specifically allowed to do so in a separate agreement with 7scales.
    • You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). Unless you have been specifically permitted to do so in a separate agreement with 7scales, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose. You agree that you are solely responsible for (and that 7scales has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which 7scales may suffer) of any such breach.
  4. Sketchboard Free Plans

    7scales allows you to use Sketchboard free of charge, a limited version of the Sketchboard Services (Free Plan). Sketchboard usage under Free Plan can be used anonymously, but can be at any time require an account. Free empty boards may not be kept in the services after 30 days and those can be removed from the service by 7scales own descretion. 7scales may at any time stop providing free services at its own discretion.

    Boards created under Free Plans are publicly available and are called Free Boards, anybody can view and edit Free Boards. You can convert Free Boards to Business boards if you purchase Sketchboard Subscription Plan.

    Anonymous Free Usage

    You can test Sketchboard.io without sign up. Anyone can edit boards that are not owned and take ownership of the board. The first who access anonymous public board with signed up account can take the board ownership.

    Signed Up Free Plan

    All boards are publicly available as read only, but are editable only by team members. You can have up to 3 realtime collaborators at the same time. Export diagrams directly to your public GitHub projects. Team will be automatically transferred to Free plan either when trial or paid subscription is expired. Your paid boards will not become public on expiration.

  5. Sketchboard Subscription Plans

    7scales offers you the option of subscribing to a monthly or yearly Subscription Plan, the Service is billed in advance on billing frequency basis. Subscription plans require an Sketchboard account and boards that are created during the subscription period are considered as Business boards. Business boards are not subject to limitations placed on Free Plan. Business Boards are not publicly available and need to be explicitly shared with others, means provided by Sketchboard Service.

    VAT is collected inside EU unless you provide your company valid VAT ID. Your country is identified based on your credit card country. In Finland VAT is always collected.

    Sketchboard subscription plans support versioned boards. Board versions are saved to Amazon S3. Images related to versions are stored on S3. Files have Amazon S3 promized 99.999999999% durability. Board versions share the same quota that is given for account images, see image support.

    Sketchboard subscription plan supports uploading images. Images are stored on image library and on boards. Physically images are stored on Amazon S3 that have 99.999999999% durability.

    Each plan have common and different capabilities. Plans are defined on pricing page and are subject to change from time to time. Available storage space is defined in the plan that user has purchased. Space is shared between images and board versions.

    Legacy Business Plan (Subscription fee is based on number or users in the team). Each user in the business account increases available space with 100 MB. One user account has 100 MB, two users account has 200 MB for files and so on. Space is shared with board versions.

    NOTE! Due to expenses coming for storing images and versions. There will be cleanup for the images and board versions. After a subscription has expired, you have 14 days to reactivate your account until images and versions are removed from the account forever without possibility to recover those. Images will be shown as empty on boards that are using removed images.

    You may purchase Sketcboard Subscription Plan through Sketchboard Service. 7scales uses Stripe to manage payments. Sketchboard does not keep credit card information or billing address information on its service.

  6. Updating Plan

    You can upgrade or downgrade your plan during a billing cycle. 7scales uses Stripe prorated costs on plan switch. Current plan unused remaining time is credited and new plan remaining time is added to the invoice, read more.

  7. Canceling Your Subscription Plan

    Your Sketchboard Subscription Plan will continue in effect unless you cancel subscription or we terminate your account. You must cancel your Subscription Plan before it renews to avoid billing of the next period fee.

    Sketchboard Subscription Plans are prepaid and are non-refundable. 7scales does not provide refunds. You may cancel your Sketchboard Subscription Plan at anytime. Cancellation will be effective at the end of the subscription period and you will not be charged again. If you wish to cancel your Sketchboard Subscription Plan you may do so via Sketchboard Service.

    In case your subscription payment fails, Sketchboard tries to bill you 3 (three) times for the subscription period before your subscription is automatically canceled.

    Should you elect to cancel Sketchboard Subscription Plan, your plan will be converted to Free Plan at the end of the subscription period. After the Sketchboard subscription period ends you can still login to Sketchboard Service and view Business boards as read only. Business boards can also be downloaded, but not modified.

    You may continue to use Sketchboard Service as Free Plan and renew your Sketchboard Subscription at any time.

  8. Modifications to the Service and Prices

    7scales is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which 7scales provides may change from time to time without prior notice to you.

    1. 7scales reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
    2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change at any time. New Pricing info can be posted to the Sketchboard.io Site (http://sketchboard.io) or the Service itself. New pricing will be effective in the beginning of a new Subscription period.
    3. 7scales shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  9. Sketch Gallery

    Sketch Gallery (name might be changed later) is part of 7scales Services.

    • Sketchboard public boards are automatically shown publicly on Sketch Gallery. All updates and changes to the board will be shown as well.
    • Publicly shown boards might get moderated, as stated in Content in the Services section. In case in appropriate content is shown user account might be disabled as determined by 7scales in its sole discretion.
    • Sketch Gallery content might in addition get ordered and filtered based on user actions.
    • Private boards are not shown by default on Sketch Gallery, but can be manually published to Sketch Gallery. You understand that published snapshot boards can be seen by the whole world.
    • This Terms of Service applies to Sketch Gallery as well.
  10. Your passwords and account security

    You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services. Accordingly, you agree that you will be solely responsible to 7scales for all activities that occur under your account.

    If you become aware of any unauthorized use of your password or of your account, you agree to notify 7scales by email immediately to info@7scales.net.

  11. Privacy and your personal information

    When you register with Service account, we ask you to provide personal information, e-mail address and the password for the account. We use this personal information to communicate with you, to inform and take contact with you. The information may also be used in order to investigate, prevent or take action regarding unauthorized use of the services. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

  12. Content in the Services

    You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the “Content”.

    7scales reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service. You agree that you are solely responsible for (and that 7scales has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which 7scales may suffer) by doing so. You agree not to use the Services:

    • for any unlawful purposes;
    • to defame, libel, riducile, mock, threaten, harass, intimate or abuse anyone;
    • to upload, post, or otherwise transmit any content that is obscene, offensive, blasphemous, pornographic, unlawful, threatening, menacing, abusive, harmful, an invasion of privacy or publicity rights, defamatory, libelous, vulgar, illegal or otherwise objectionable;
    • to upload, post, or otherwise transmit any content that infringes any copyright, trade mark, patent or other intellectual property right or any moral right or artist's right of any third party including, but not limited to, 7scales;
    • to harm minors in any way, including, but not limited to, uploading, posting, or otherwise transmitting content that violates child pornography laws, child sexual exploitation laws or laws prohibiting the depiction of minors engaged in sexual conduct; or submitting any personally identifiable information about individual;
    • to upload, post, or otherwise transmit any content which is likely to cause harm to 7scales or anyone else's computer systems, including but not limited to that which contains any virus, code, worm, data or other files or programs designed to damage or allow unauthorized access to the Services which may cause any defect, error, malfunction or corruption to the Service;
  13. Proprietary rights

    You acknowledge and agree that 7scales (or 7scales’s licensors) own all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist).

    7scales acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with 7scales, you agree that you are responsible for protecting and enforcing those rights and that 7scales has no obligation to do so on your behalf.

  14. License from 7scales

    7scales gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by 7scales as part of the Services as provided to you by 7scales (referred to as the “Software” below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by 7scales, in the manner permitted by the Terms. You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by 7scales, in writing.

    Unless 7scales has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software.

  15. Content license from you

    You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying public content you give 7scales a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, provide search, publish, publicly perform, publicly display and distribute any public board Content which you submit, post or display on or through, the Services. This license is for the sole purpose of enabling 7scales to display, distribute and promote the Services.

    You understand that 7scales, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media (c) your Content might be kept on a 3rd party hosting service where 7scales doesn't have any physical access. You agree that this license shall permit 7scales to take these actions. You confirm and warrant to 7scales that you have all the rights, power and authority necessary to grant the above license.

  16. Contributions to 7scales Services

    We appreciate our customers' interest in improving our services; however, please note our policy on external idea submission: By submitting ideas, suggestions, documents, and/or proposals ("contributions") to 7scales, you acknowledge and agree that:

    1. your contributions do not contain confidential or proprietary information;
    2. 7scales is not under any obligation of confidentiality, express or implied, with respect to the contributions;
    3. 7scales shall be entitled to use or disclose (or choose not to use or disclose) such contributions for any purpose, in any way, in any media worldwide;
    4. 7scales may have something similar to the contributions already under consideration or in development;
    5. your contributions automatically become the property of 7scales without any obligation of 7scales to you; and
    6. you are not entitled to any compensation or reimbursement of any kind from 7scales under any circumstances.
  17. Ending your relationship with 7scales

    The Terms will continue to apply until terminated by either you or 7scales as set out below. If you want to terminate your legal agreement with 7scales, you may do so by notifying 7scales at any time. Your notice should be sent, in writing, to 7scales’s address which is set out at the beginning of these Terms. 7scales may at any time, terminate its legal agreement with you if: you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or 7scales is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or the partner or service bought by 7scales with whom 7scales offered the Services to you has terminated its relationship with 7scales or ceased to offer the Services to you; or 7scales is transitioning to no longer providing the Services to users in the country in which you are resident or from which you use the service; or the provision of the Services to you by 7scales is, in 7scales’s opinion, no longer commercially viable. When these Terms come to an end, all of the legal rights, obligations and liabilities that you and 7scales have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions shall continue to apply to such rights, obligations and liabilities indefinitely.

  18. Exclusion of Warranties

    Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis. 7scales, give you no warranty with respect to them. In particular, 7scales, do not represent or warrant to you that: your use of the Services will meet your requirements, your use of the Services will be uninterrupted, timely, secure or free from error, any information obtained by you as a result of your use of the Services will be accurate or reliable, and that defects in the operation or functionality of any Software provided to you as part of the Services will be corrected.

  19. Limitation of Liability

    Subject to overall provision, 7scales shall not be liable to you for any indirect or consequential losses which may be incurred by you. This shall include any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of data suffered by you; any loss or damage which may be incurred by you.

  20. Advertisements

    You acknowledge and agree that 7scales may send you advertisement related to 7scales Services by email. You may choose to opt-out/unsubscribe from receiving advertisement at any time from your account settings.

  21. Changes to the Terms

    7scales may make changes to the Terms from time to time. When these changes are made, 7scales will make a new version of the Terms available at http://sketchboard.io/tos.html. You understand and agree that if you use the Services after the date on which the Terms have changed, 7scales will treat your use as acceptance of the updated terms.

  22. General legal terms

    Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service or download a piece of software, or purchase goods, which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals. You agree that 7scales may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

    The Terms, and your relationship with 7scales under the Terms, shall be governed by Finnish law. You and 7scales agree to submit to the exclusive jurisdiction of the courts of Finland to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that 7scales shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

Changes

Billing address information is stored on Stripe - Feb 9, 2016
  • Sketchboard does not store credit card or billing address information. Those are kept on Stripe.
Clarified public content license section - Feb 8, 2016
  • Public content provisioning concerns only public boards (first paragraph)
Clarified Sketchboard Free Plans' boards removal - Feb 8, 2016
  • Sketchboard Free Plans removal potentially concerns only public empty boards
Sketchboard supports yearly plans - Aug 30, 2015
  • Yearly plan support added
  • Update plan prorated costs
  • VAT is collected inside EU unless you provide your company valid VAT ID
  • Automatic subscription cancellation after 3 failed payment attempt.
Sketch Gallery - January 25, 2015
  • Public boards are automatically shown publicly on Sketch Gallery.
  • Private boards can be manually published to gallery and snapshots are shown to the whole world.
  • See section Sketch Gallery for details.
Sketchboard New Plans - August 27, 2014
  • New Plans. Plans have different capabilities and those are defined on pricing page separately.
  • Storage space available for images and versions is defined in each plan separately
  • Sign Up free plan changed. Only team members can edit team boards. Limited realtime sharing.
Sketchboard supports versioned boards - May 21, 2014
  • Versioned board support is available on Business Plan.
  • Versioned boards consumes account disk quota.
  • Versioned boards will be removed permanently after 14 days of Business Plan expiration.
Sketchboard supports images - April 13, 2014
  • Image support is available on Business Plan.
  • Each user increases availabile space in the account by 100 MB.
  • Images will be removed permanently after 14 days of Business Plan expiration.