sketchboard's Privacy Policy

Updated: Jan 10, 2020

This privacy policy is here to help you understand what information we collect at Sketchboard, how we use it, and what choices you have. When we talk about Sketchboard in this policy, we are talking about Sketchboard, the company, Sketchboard Web Application, public Sketchboard and the Sketchboard website at

This policy describes how Sketchboard treats your information, not how other organizations treat your information.

Information we collect and receive

We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:


Sketchboard uses third pary subprocessors, such as cloud computing providers, to provide our services.

Data Storage

Sketchboard uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Sketchboard.

Sketchboard uses hosting providers Google Cloud Platform (GCP) and Amazon Web Services (AWS). Data is stored within European Union (EU).

After user deletes the data, data will be permanently deleted from our backups after 30 days.

Sketchboard uses cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies. Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Sketchboard account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your Sketchboard account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your Sketchboard account but are unique and allow us to do site analytics and customization, among other things. If you access Sketchboard through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use Sketchboard.

Sketchboard sets and accesses our own cookies. In addition, we use 3rd parties like Google Analytics, Mixpanel for website analytics and Google Adwords and Google Tag Manager for marketing Sketchboard. You may opt-out of third party cookies from Google Analytics and Mixpanel on their respective websites.

How we use your information

We use your information for the following to:

If your board is public, anyone (including us) may view its contents. If you have included private or sensitive information in your public board, such as email addresses, that information may be indexed by search engines or used by third parties.


Sketchboard hosts data with hosting service providers. We take reasonable efforts to protect information you provide to us as part of your use of the Sketchboard service from loss, misuse, and unauthorized access or disclosure, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. Where Sketchboard Web Application data is transferred over the Internet, the data is encrypted using industry standard SSL (HTTPS).

Age Limitations

Sketchboard is not directed to children under 16. If you learn that a minor child has provided us with personal information without your consent, please contact us.

Exporting content

You can export your content from Sketchboard in different formats depending on your plan. Free plan includes board export in JPEG and PNG formats.

Menu > Download, Export

Deleting your account

You can delete your account and your team content from Sketchboard

Menu > Settings > My Account

"Delete Account"

Operation deletes

will be deleted permanently. This cannot be undone.

In case you cancel your subscription, your credit card information is deleted from our payment processor (Sketchboard never even see this information). Other invoicing related information is kept due to legal obligations.


We may display personal testimonials of satisfied customers. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.

Changes to this Privacy Policy

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use Sketchboard after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.

Contacting Sketchboard

Please also feel free to contact us if you have any questions about Sketchboard’s Privacy Policy or practices. You may contact us at